AustralianSuper’s commitment to reconciliation

AustralianSuper

We want to make sure super is super for all Australians. That’s why we are working hard to make sure our products and services are more responsive to the needs of Aboriginal and Torres Strait Islander members.

AustralianSuper is committed to reconciliation. We have a range of initiatives and programs to help provide a more culturally appropriate response to the needs of Aboriginal and Torres Strait Islander members, which seek to improve financial inclusion and access to super.

On average, Aboriginal and Torres Strait Islander people have lower super balances when they retire than the general population. While 86% of men and 84% of women in the general population have super, only 74% of Aboriginal and Torres Strait Islander men and 59% of women have it¹. 

How we’re making a difference 

To help address the imbalance, AustralianSuper has completed a Reflect and Innovate Reconciliation Action Plan (RAP). This includes the following initiatives and programs to help First Nations communities:

• Introduced a specialist culturally trained service and support line to our Contact Centre which now receives more than 3,000 calls per month. The line has expanded to include a translator booking service to support members in a variety of First Nations languages.
• Supported a financial literacy program in a small number of remote schools. The project has led to improved student financial literacy which has flowed through to families and community.
• Established paid internships at AustralianSuper where students work for a few months in teams aligned to their studies, helping to gain valuable work experience.
• Commenced an outreach program which helps members in remote areas who otherwise might not be able to engage with us.

Recorded and aired educational radio programs simplifying superannuation and insurance for First Nations people in remote areas, in partnership the Central Australian Aboriginal Media Agency.

Learn more about reconciliation and AustralianSuper

1. The Association of Superannuation Funds of Australia Limited (ASFA), Developments in account balances – Superannuation account balances for various demographic groups, March 2022. Data extracted for ASFA from the HILDA data base.

Sponsored by AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898.

This may include general financial advice which doesn’t take into account your personal objectives, financial situation or needs. Before making a decision consider if the information is right for you and read the relevant Product Disclosure Statement, available at australiansuper.com/PDS or by calling 1300 300 273. A Target Market Determination (TMD) is a document that outlines the target market a product has been designed for. Find the TMDs at australiansuper.com/TMD.